Seller Terms

Last updated November 7, 2026 · version 2026-11-03.2

These terms are for members who sell tickets on iniki (“you,” a “seller”). They are part of the Terms of Use, which still apply to everything you do here, and they add what selling needs. You agree to them when you set up payouts, before your first ticket goes on sale; we record which version you agreed to and when. If we change them in substance, we ask you to agree again before tickets go on another event. What is already on sale stays on sale under the version you agreed to.

Four things to know before you read on. You are the seller: buyers buy from you, and the event is yours to run (sections 1 and 2). Where there is alcohol, a ticket is a sale of alcohol under California law, so drinks can only come from a licensee (section 8). Refunds and chargebacks come out of your sales, and an event you call off is refunded in full (sections 5 and 6). Stripe handles your identity check, your payouts and your card processing under its own agreement, which you also accept (section 3).

1. You are the seller

iniki is a marketplace. When you put tickets on a night or an event, you offer them, you set the price, and the buyer buys from you. Corra LLC is not the organizer, promoter, ticket seller, merchant of record or venue of your event, and doesn’t become one by listing it, collecting the money for you, emailing the tickets, or scanning them at the door through the app.

Stripe collects each payment into your own Stripe account, for you. You appoint iniki, acting through Stripe, as your limited agent for one purpose: to collect buyers’ payments for your tickets and to make the refunds these terms describe. iniki never holds the money. A buyer who has paid for your tickets through iniki and Stripe has paid you, and owes you nothing more for those tickets, whether or not the money has reached your bank; anything that goes wrong between Stripe, us and your bank is between you and us, never the buyer’s to pay again.
The buyer’s card statement names you, with the event after your name. Your Stripe contact details are what the statement shows; where you haven’t given any, ours are shown, and buyers may contact us first, and we may pass them to you.
You deliver what you sold. Every ticket is a promise of entry to the event as you described it, on the day it was sold for. You honor every valid ticket at the door and you don’t sell more tickets than the place can lawfully hold.
Your listing is accurate. The title, description, photos, place, day, time, age limit and what a ticket includes are your statements to buyers. Before a ticket goes on sale you have the place and the right to hold the event there on that day: don’t sell a ticket to anything you don’t control or don’t yet have the right to hold, and don’t resell someone else’s tickets here.

2. The event is yours

You organize, control and run the event: the place, who works it, security, the door, what happens inside and how it ends. We have no say in any of that. You owe the people who come the care a reasonable host owes guests: a safe place, enough people working it for the crowd, lawful exits, and a door that turns away anyone who shouldn’t be inside.

You adopt the rules as the rules of your event. You remove anyone who harasses, threatens or endangers others, you call emergency services when someone needs them, and you cooperate with us on any report about the event. What you do to a member in person counts the same as what you do in the app.

3. Stripe

Payment processing services for sellers on iniki are provided by Stripe and are subject to the Stripe Connected Account Agreement, which includes the Stripe Terms of Service (collectively, the “Stripe Services Agreement”). By agreeing to these terms or continuing to operate as a seller on iniki, you agree to be bound by the Stripe Services Agreement, as the same may be modified by Stripe from time to time. As a condition of iniki enabling payment processing services through Stripe, you agree to provide iniki accurate and complete information about you and your business, and you authorize iniki to share it and transaction information related to your use of the payment processing services provided by Stripe.

Stripe processes your data as its Privacy Policy describes. Stripe works with the card acquirers in its acquirer disclosure. Stripe checks your identity, your bank account and your tax details itself, and may ask you or us for more.

What we do on your Stripe account. You authorize iniki to, on your behalf: create your Stripe account and send you to Stripe’s onboarding; open a checkout for each order and take the payment into your account; set the name and event that appear on buyers’ statements; issue refunds, including after you have been paid out, and return our fee with them; set your payout schedule and release your payouts as section 4 says; and read your balance, payments, refunds, disputes and payouts so the app can show them to you and so staff can answer a report or a dispute. You also authorize us to share your business and transaction information with Stripe. Closing your account with us ends your selling here, subject to section 13; your Stripe account stays under the Stripe Services Agreement.

Stripe’s fees are yours. Stripe charges its card processing fee on each sale, and its dispute fees, to your account, in addition to our fee. Stripe doesn’t return its processing fee when a payment is refunded.
Stripe manages risk on your account, not us. Stripe may slow or pause your payouts, hold a reserve on your balance, ask you for information, or close your account, and we can’t override that. Stripe, not iniki, covers a negative balance on your account that nobody can recover, except where it was caused by your fraud, breach or unlawful conduct.
Your dashboard is Stripe’s. From it you see your payments, can refund a buyer yourself, and answer disputes. Stripe files any Form 1099-K your sales require and sends it to you.
Keep your details true. If the legal owner of your business or your tax identification number changes, you tell us before your next sale and go through Stripe’s onboarding again.

4. Our fee, prices and payouts

Our fee is 15% of your price plus $1 for each ticket. It is added on top of your price: the builder shows you what buyers will pay, and buyers only ever see the two together as one price, from the first price they see to the amount they pay. Stripe deducts our fee from each sale and pays it to us. When a buyer is refunded in full, our fee goes back to them with the rest. When a buyer disputes a payment with their bank, our fee on that sale isn’t returned.

Prices. A ticket is between $1 and $1000 of your price. You can offer up to 6 kinds of ticket on an event, each with its own price, quantity, closing time and limit per order. The price buyers see is the whole price: you don’t collect anything more at the door for the ticket itself. Once a ticket of a kind has sold, its name and price stay, and its quantity can’t go below what a day of it has sold.

Payouts. We may keep your ticket proceeds in your Stripe balance until we have looked at the events you have sold tickets to and they have happened. Once we release them, Stripe pays your balance out to your bank daily, on Stripe’s standard schedule for the United States. We may put your payouts back on hold where we reasonably believe there is fraud, the event has been called off or changed in a way buyers didn’t sign up for, buyers are complaining, or Stripe asks us to. We don’t offer instant payouts. A hold is not escrow, and we don’t act as your escrow agent or bank. Stripe may itself delay, reserve or pause payouts as section 3 says.

The money for an event is for that event until it has happened. Once your payouts are daily, you may be paid for tickets before the event. Keep enough to refund every buyer until the event is over.

5. Refunds and cancellations

You pick a refund policy for each event from a fixed menu: no refunds; refunds until 30 days before; refunds until 7 days before; refunds until 48 hours before. Buyers see it before they pay and on their tickets. Once a ticket has sold, you can only change the policy to give buyers longer, never less, and each order keeps the policy it was bought under. While the policy allows and before any ticket on the order has been scanned, a buyer can refund their order themselves from their tickets page, and we ask Stripe at once to return the whole payment to their card.

An event you call off is refunded in full, whatever the policy says. When you call off a day, every paid order for that day is sent for a full refund. When you delete the event, every paid order for every day of it is, including days already held. Every buyer is emailed. When staff remove an event or your account is deleted, its orders are refunded the same way. California law requires a cancelled event’s ticket price to be fully refunded within 30 days, and a postponed, rescheduled or replaced event’s to be refunded in full, or credited, at the buyer’s choice, within 30 days of their request. You carry those refunds. If you move an event to another day or time, change where it is, or change what a ticket includes in a way a buyer didn’t sign up for, a buyer who asks gets a full refund or, if you offer one, a credit toward your events. Refund them yourself from your Stripe dashboard, or write to us and we may.

You authorize us to refund buyers on your behalf, from your Stripe balance, in each case above and whenever the law or these terms require a refund, including after you have been paid out. If your balance can’t cover a refund, the refund waits in Stripe until your balance can pay it; we may hold your payouts, take your events off sale, and ask you to add funds in Stripe, and we may tell a buyer who is waiting how to recover a payment from their bank, which then comes out of your balance with Stripe’s dispute fee. If we pay anything that was yours to pay, you owe it to us on demand, with our reasonable costs of collecting it.

A refund we make on your behalf doesn’t make us the seller. You remain responsible to every buyer for every ticket.

6. Chargebacks

When a buyer disputes a payment with their bank, Stripe takes the disputed amount and its dispute fee from your balance while the dispute is decided, and tells you in your Stripe dashboard. You answer the dispute there, before Stripe’s deadline. iniki keeps a record of each order: what it was for, the policy shown, the tickets, and each scan at the door with its time. We may give it to you, to Stripe or to the card network. Card networks let a buyer dispute a ticket for months after the event, so keep your records and your Stripe account open until then. California law has each of us keep records of every sale, deposit and refund for at least 12 months after the sale; we keep ours, and you keep yours.

7. The place

You have the right to hold a paid event there, in writing. At a bar or a venue, that is the venue’s agreement with you. At a home or a rented space, it is the owner’s written consent, your lease, and any homeowners’ association rules, each of which must allow a paid event with guests you don’t know. A short-term rental is not a place for a ticketed event in Los Angeles, and most leases and association rules don’t allow one either. The address is yours to give out, and you are responsible for who you give it to.

The neighborhood you list is part of what you sell. You may list a neighborhood and give the exact address later, or correct it, as long as the event stays in that neighborhood; tell your buyers yourself when you do, because we don’t. Moving the event outside the neighborhood you listed is a change of where it is under section 5. We keep the place each order was sold with and every change to it after, with when it was made, and we may give that record to you, the buyer, Stripe or a card network.

You are solely responsible for, and we take no part in:

Occupancy and safety: how many people the place can lawfully and safely hold, exits, fire safety, and anything a tent, a stage, open flame, cooking, live music, dancing or alcohol requires in permits from the city, the fire department or the police.
Noise, neighbors and the street: amplified sound, parking, people outside, and the hours your city allows. In Los Angeles a loud or unruly gathering at a residence is the host’s and the owner’s to answer for under the city’s ordinance, and whatever it brings is yours.
Food: a health permit where food is sold or served to the public.
Insurance. A homeowner’s or renter’s policy almost always excludes a paid event. We strongly recommend one-day event liability insurance, with host liquor liability where there is alcohol, before you sell a ticket to an event anywhere that isn’t a licensed venue. We don’t provide insurance and give no advice about coverage. Any waiver you want your guests to sign is yours to write and to get signed.

We don’t inspect, approve or vouch for any place. A listing being live, or our having read it before it went on sale, says only that it was read. It isn’t a finding that the place or the event is lawful or safe.

8. Alcohol and age

In California, a ticket, cover, “donation” or cup fee at an event where alcohol is poured is a sale of alcohol, even if the drinks are “free” once inside, and even if guests bring their own. Selling alcohol needs a license from the Department of Alcoholic Beverage Control, an individual or a business can’t get a one-day license for a party, and iniki doesn’t hold one and can’t lend you one. So:

Alcohol at your event comes only from a licensee acting under its own license: the venue selling its own drinks, a licensed caterer with the Department’s authorization for your address, or a qualifying nonprofit holding a daily license and running the bar. You are never the one selling alcohol.
Your listing may not offer alcohol. Nothing in your title, description, photos, ticket names or anything else you publish on iniki may say or imply that alcohol is sold, included, served, provided, free, bottomless or available with a ticket, or that guests may bring their own to a place that charges to get in. No “open bar,” “drinks included,” “free drinks,” “bottle service” or “BYOB, cover at the door.” The one exception: a listing may say that a named Department of Alcoholic Beverage Control licensee, with its license number, sells alcohol at the event under its own license, and then the alcohol is sold by that licensee, for its own price, and never as part of your ticket. We may remove a listing that says otherwise, refund its buyers in full, and stop you selling. You promise that no listing of yours describes, and no event of yours is, a place where alcohol is provided for a consideration without a license.
iniki keeps, maintains, operates and leases no premises, is not a party to any sale of alcohol, and takes nothing for one: our fee is for the listing, the checkout and the tickets.
If the event is 21 and over, you turn the switch on in the builder, you check a government photo ID for every person at the door, and you refuse anyone under 21 and anyone visibly intoxicated. A member’s account says they are 18 or over, not 21, and a buyer without an account has only told us they are old enough. Nobody from iniki checks age at your door.
Never furnish alcohol to anyone under 21. A seller who charges admission and lets a drunk person under 21 in answers for what that person does after.

We don’t sell, serve or supply alcohol, and we aren’t responsible for how it is served, sold or checked at your event.

9. Everyone pays the same

You don’t set a ticket’s price, who gets in, or how people are treated inside by sex, gender, gender identity, sexual orientation, race, color, religion, ancestry, national origin, disability, medical condition, marital status, citizenship, primary language or immigration status. In California “ladies free” or a cheaper ticket for one sex is unlawful, and every person charged more can sue the seller. Tickets may differ by when they are sold, how many there are, and what they include, never by who the buyer is. We may remove a listing that does otherwise, and any claim it brings is yours.

10. Permits, licenses and taxes

Before your tickets go on sale, you identify, obtain and pay for every permit, license, authorization and registration the event needs, and you keep to each of them. You’ll show us evidence if we ask. We don’t know what a particular event in a particular place needs, we don’t check, and nothing on iniki is a finding that an event is permitted.

Taxes are yours. Ticket money is your income, and you report it. Admission alone isn’t subject to California sales tax; a ticket that includes food or drink may be, on that part, and it is yours to state separately, collect and remit. Selling in the City of Los Angeles needs a business tax registration, whatever your income. We don’t collect or remit any tax for you, we don’t give tax advice, and we may withhold or hold payouts where the law requires. You give Stripe accurate taxpayer information; any Form 1099-K comes from Stripe.

11. What can’t be sold here

No tickets to, and no listing for:

anything on Stripe’s prohibited and restricted businesses list;
sexual services, strip shows, or sexually explicit entertainment or content, under any name;
anything involving illegal drugs, weapons, or violence, or that promotes hate against anyone for who they are;
gambling, raffles, lotteries or contests you aren’t licensed to run;
anything for people under 18, or that a person under 21 may attend where alcohol is served;
a listing that says or implies alcohol comes with the ticket, or is sold by anyone but a named licensee (section 8);
an event you don’t control, tickets you don’t hold, or tickets you are reselling;
anything that breaks the Terms of Use, the rules or the law where it happens.

We may decline an event we think Stripe or a card network would treat as restricted, including events sold as dating or matchmaking.

12. Buyers’ information

You see each order and which of its tickets have been scanned. Stripe shows you more about each payment in your dashboard, and we may give you a buyer’s email address. Use what you see only to run the door and answer buyers about this event. Don’t add buyers to a mailing list, message them about anything but this event, sell or share their details, or keep them after the event and any dispute about it are over. Protect them as you would want yours protected. The Privacy Policy says what we do with the same information.

13. Our part, and ending it

We provide the listing, the checkout, the emailed tickets, the door, the sales screen, and refunds as these terms say. We may read a listing before it goes on sale, a new seller’s first in particular; reading it approves nothing. After that your events go on sale as you publish them. We may, at any time and without owing you anything: take a listing off sale, remove it, refund its buyers in full, hold payouts as section 4 says, stop you selling or end your membership, and report what we find to Stripe or to the authorities, when we believe in good faith that an event or a seller breaks these terms, the law or Stripe’s rules, puts people at risk, or draws complaints, or when Stripe or the law requires it.

You can stop selling at any time: take the tickets off an event that hasn’t sold any, or lower a ticket’s quantity to what has sold. Your obligations for tickets already sold survive: the events happen, the refunds are made, the disputes are answered, and the amounts you owe are paid. Don’t close your Stripe account or disconnect it from iniki while an event you sold tickets to hasn’t happened, a refund or a dispute is open, or you owe us anything. Deleting your iniki account removes your nights and refunds their buyers in full.

14. Responsibility

If anyone makes a claim against Corra LLC, its owners, employees or partners because of your event, you will defend and indemnify us against it, to the extent the law allows, including our reasonable legal fees. That includes a claim for injury, death or property damage at or around your event; anything about alcohol, age, permits, licenses, occupancy, noise, the place or the right to use it; a fine or penalty, including under a party-house or noise ordinance; a tax; a claim of discrimination in your pricing or at your door; a buyer’s claim about a ticket, a refund or a chargeback; and any amount Stripe recovers from us because of your conduct on your Stripe account. It doesn’t cover what our own gross negligence or willful misconduct caused.

To the fullest extent the law allows, Corra LLC’s total liability to you for everything about selling on iniki is limited to the fees we earned from your sales in the 12 months before the claim. We aren’t liable for Stripe’s acts or omissions, for a payout Stripe delays or refuses, or for lost sales or profits. The disclaimers, limits and dispute terms of the Terms of Use apply to these terms too.

15. General

Where these terms and the Terms of Use differ about selling tickets, these terms apply. Disputes between you and us about selling are resolved as section 18 of the Terms of Use says. Buyers agree to the Ticket Terms, which these terms match. Questions about these terms: legal.iniki@corralimited.com, or by mail to Corra LLC, 2108 N St, Ste N, Sacramento, CA 95816.