Ticket Terms

Last updated November 7, 2026

These terms apply when you buy a ticket on iniki, which Corra LLC (“we,” “us”) runs. You agree to them by paying. You don’t need an account to buy a ticket; if you have one, the Terms of Use apply to you as well, and section 11 below applies to everyone.

Three things to know before you read on. You are buying from the seller, a member who planned the event, not from us, and the event is theirs to run (section 1). A ticket is one entry for one person, by the code we email you, and whoever shows the code first gets in (section 2). The refund policy you see before you pay is the one that applies, except that an event the seller calls off is refunded in full (section 4).

1. Who you are buying from

Every ticket on iniki is sold by the seller, the member who planned it. The seller sets the price, describes the event, decides where and when it is, and runs it. iniki is the place you found it, the checkout, and the emailed tickets. We don’t own, organize, run, supervise or insure the event, we don’t promise that it happens or that it is what the seller said, and we don’t inspect the place.

Your payment goes to the seller. Stripe takes it into the seller’s own account, on the seller’s behalf. Once you have paid, you have paid the seller for those tickets.
Your card statement usually shows the seller’s name, with the event after it, so you know the charge.
The price you see is the price you pay. It includes our fee. Nothing more is owed for the ticket at the door.
Questions about the event go to the seller, in the event’s chat if you are a member, or by writing to us at legal.iniki@corralimited.com, and we may pass them on. Questions about your tickets or a payment can come to us.

2. What a ticket is

A ticket is the seller’s permission for one person to enter the event on the day it was bought for, as the seller described it, under the seller’s and the place’s rules. It can be taken back if these terms or those rules are broken. It isn’t a seat, a place in any chat, or a promise about who else will be there. A ticket never buys alcohol: where drinks are sold at an event, only a licensed venue or caterer may sell them, for its own price, under its own license.

Your tickets are emailed to you, at the address you gave, with a link to a page that holds a code for each ticket. Keep the email: the link is how you get back to them. If you have an account, they are in the app too.
The code is the ticket. Whoever shows a code first is let in on it; a second scan of the same code is turned away unless the seller lets tickets back in. A screenshot works once, and so does a forwarded link, so don’t share a code you mean to use. We can’t replace a ticket someone else has used.
Giving a ticket to a friend is fine: give them that ticket’s code. The order stays yours, and refunding it takes back every ticket on it, theirs too. Don’t sell a ticket for more than you paid, and don’t list tickets from here anywhere else for sale.
A ticket for one day is for that day. An event that runs on several days sells tickets for each; the door turns away a ticket for another day.

3. Age, ID and the door

Every event here is for people 18 and over, and the seller can make theirs 21 and over. When you buy, you tell us you are old enough for the event. At a 21-and-over event the seller must check a government photo ID for everyone. The seller and the place can refuse or revoke entry, search bags, and remove anyone who is under the age, visibly intoxicated, without ID when it is asked for, or who behaves unsafely, unlawfully or badly toward others, without a refund.

The rules are the rules of every event here, and the seller’s own house rules apply on top. If the event is at a private home, the seller decides who gets the address; keep it to yourself, treat the home and the neighbors as a guest would, and know that you answer for anyone you bring in.

4. Refunds, cancellations and changes

The seller picks the refund policy for their event from a fixed set: no refunds; refunds until 30 days before; refunds until 7 days before; refunds until 48 hours before. It is shown to you before you pay and on your tickets page. Your order keeps the policy it was bought under, and the seller can’t make it stricter. While the policy allows and before any ticket on the order has been scanned, you refund the whole order yourself with the Refund button on your tickets page. The whole payment goes back to the card you paid with, our fee included, usually within five to ten business days, and every ticket on the order stops working.

If the seller calls the event off, you are refunded in full, whatever the policy said. We ask Stripe at once to return the whole payment, the ticket price and our fee, to the card you paid with, and we email you. Most arrive within five to ten business days. If the seller’s Stripe balance can’t cover the refund yet, it waits until it can, and we may tell you how to ask your bank. California law requires a cancelled event to be fully refunded within 30 days of the cancellation.

If the event is moved or changed to another day or time, another place, or no longer includes what you were sold, you may choose a full refund or, if the seller offers one, a credit toward the seller’s events. Ask the seller; if they don’t answer, write to us at legal.iniki@corralimited.com, and we may refund you from the seller’s account. You don’t have to accept a later date or another event in place of your money.

The exact address may come later. A seller may list the neighborhood and give you the address after you buy, or correct it, within that neighborhood; the seller tells you, not us. An event moved outside the neighborhood you were shown is a change of place, as above. We keep the place your order was sold with and every change to it after.

No refund for not going, arriving after the door has closed, being refused entry as section 3 says, not liking the event, or anything else the policy you were shown doesn’t cover, except where the law requires one. The seller may still choose to refund you from their own account.

We may refund you on the seller’s behalf, from the seller’s account, where these terms or the law say you are owed a refund. Doing that doesn’t make us the seller.

5. Disputing a charge

If something is wrong with a payment, write to the seller or to us first. If you dispute a charge with your bank instead, the tickets on that order may stop working while the dispute is decided, and a dispute of a charge that was owed is a breach of these terms. The door’s scan of your ticket, with its time, is the record that you went, and we keep the record of each sale, refund and scan for at least 12 months.

6. Your safety and your risk

Going is your decision, and the risks of going are yours. You will be in a place we don’t run, with people we haven’t checked, often where alcohol is served by others. To the fullest extent the law allows, you accept the risks of attending, including the risks of crowds, of alcohol, of other guests’ conduct and of getting there and back, and you release Corra LLC from claims for ordinary negligence arising from your attending. This doesn’t release us from gross negligence, willful misconduct, or a violation of a law meant to protect your safety, and it doesn’t take away any right the law says you can’t give up. The seller and the place answer for their own conduct; anything they ask you to agree to is between you and them.

If you are in danger, call 911. Then tell the seller, and tell us at legal.iniki@corralimited.com: a member can also report the seller or the event from the app.

7. Photos and recording

The seller may photograph or record the event, and may ask that guests don’t. Whether they do is the seller’s to say; ask them if it matters to you.

8. Your information

We keep your email address, your order and which tickets have been scanned. Your payment is made to the seller’s own Stripe account, so in Stripe the seller sees your email address and the payment details Stripe shows a merchant, and we may give the seller your email address, for the door or a dispute. Stripe handles your card; we don’t see your card number. If Stripe offers to save your details with Link, that is between you and Stripe under Stripe’s terms. The seller may use your details only for this event. The Privacy Policy has the rest, including how to get your information deleted.

9. Our part

We may take an event off sale, remove it, or refund its buyers in full, at any time, when we believe in good faith that it breaks our terms or the law or puts people at risk, and we may end a seller’s selling. We don’t owe you a refund for an event that happened as described, and we aren’t responsible for the seller, the place, or anything that happens at or around the event.

10. Limits

The ticketing service is provided “as is,” without warranties of any kind, express or implied. To the fullest extent the law allows, Corra LLC and its owners, employees and partners aren’t liable for the conduct of any seller, venue or guest, for personal injury or property damage at or around an event, or for indirect, incidental, special, consequential or punitive damages, and our total liability to you for everything about a ticket is limited to the price you paid for it. Some jurisdictions don’t allow some of these limits, so some may not apply to you; nothing here limits liability that can’t be limited by law, or takes away a right you have under the consumer law of the state where the event is held that can’t be given up.

11. Disputes with us

A dispute between you and us about a ticket or these terms is resolved as section 18 of the Terms of Use says: we talk first, for 60 days; then individual arbitration before the American Arbitration Association, not a class action or a jury; small claims, sexual assault or harassment claims and public injunctive relief are left out; and you can opt out of arbitration by emailing legal.iniki@corralimited.com, from the address your tickets went to or the one on your account, with “Arbitration opt-out” in the subject line within 30 days of your first purchase or, as a member, of joining, whichever came first. California law governs, and the courts of Los Angeles County hear what isn’t arbitrated. A dispute between you and a seller is between you and the seller; we may help, and we don’t have to.

12. Contact

Questions about these terms or a ticket: legal.iniki@corralimited.com, or by mail to Corra LLC, 2108 N St, Ste N, Sacramento, CA 95816.